'title', 'productid'=>'productid', 'description'=>'description', 'priority'=>'priority', 'category'=>'category', 'owner'=>'owner', 'module'=>'module' ); foreach($ticket as $key => $val) $ticket[$key] = $_REQUEST[$key]; $ticket['owner'] = $username; $ticket['productid'] = $_SESSION['combolist'][0]['productid'][$ticket['productid']]; $title = $_REQUEST['title']; $description = $_REQUEST['description']; $priority = $_REQUEST['priority']; $severity = $_REQUEST['severity']; $category = $_REQUEST['category']; $parent_id = $_SESSION['customer_id']; $productid = $_SESSION['combolist'][0]['productid'][$_REQUEST['productid']]; $module = $_REQUEST['ticket_module']; $customerid = $_SESSION['customer_id']; $sessionid = $_SESSION['customer_sessionid']; $params = Array(Array( 'id'=>"$customerid", 'sessionid'=>"$sessionid", 'title'=>"$title", 'description'=>"$description", 'priority'=>"$priority", 'severity'=>"$severity", 'category'=>"$category", 'user_name' => "$username", 'parent_id'=>"$parent_id", 'product_id'=>"$productid", 'module'=>"$module" )); $record_result = $client->call('create_ticket', $params); if(isset($record_result[0]['new_ticket']) && $record_result[0]['new_ticket']['ticketid'] != '') { $new_record = 1; $ticketid = $record_result[0]['new_ticket']['ticketid']; } //$params_list = Array(Array('id'=>"$customerid", 'sessionid'=>"$sessionid", 'user_name' => "$username")); //$result = $client->call('get_tickets_list', $params_list, $Server_Path, $Server_Path); if($new_record == 1) { //include("Tickets/TicketDetail.php"); ?> '.$mod_strings['LBL_ERR_SV_TCK']; include("NewTicket.php"); } ?>